Retention Marketing Services Agreement
Retention Marketing Services Agreement
Enclosed is your Retention Marketing Services Agreement for the Foundation Plan at $3,000/month. Please read through the agreement carefully, complete your details, add your signature, and proceed to payment below. Once confirmed, you will hear from us within 60 minutes.
If you have any questions before signing, reply to the email this was sent from and we will respond the same day.
This Agreement is entered into as of the date of the final signature below between InboxShuttle LLC ("InboxShuttle", "we", "us") and the Client identified below ("Client", "you").
InboxShuttle agrees to provide the following retention marketing services under the selected plan:
Selected Plan: Foundation Plan Monthly Fee: $3,000
Foundation Plan ($3,000/month): Done-for-you email retention system. We build and manage your core email flows, run up to 4 campaigns per month, handle all copywriting and design, monitor your deliverability, and send a monthly performance report.
All Services are provided on a done-for-you basis. InboxShuttle retains full strategic and creative direction over execution unless otherwise agreed in writing.
This Agreement begins on the Effective Date and continues for an initial term of three months. Both Parties acknowledge that email and SMS retention marketing is a compounding strategy and that meaningful results require a minimum of 90 days of consistent execution.
After the initial three month term, this Agreement automatically renews on a month to month basis until terminated by either Party in accordance with Section 5.
Month 1 is due in full on the Effective Date, before any work commences. Month 2 is due on the 1st of the second calendar month following the Effective Date. Month 3 is due on the 1st of the third calendar month. Month to month renewals are due on the 1st of each subsequent month.
Payment is processed via Stripe. The Client authorizes InboxShuttle to charge the payment method on file according to the schedule above.
If payment is not received within seven calendar days of the due date, InboxShuttle reserves the right to:
InboxShuttle will provide written notice of a late payment via email before pausing work.
All fees paid to InboxShuttle are non-refundable. InboxShuttle commits significant time, resources, and capacity to each client from the Effective Date. Refunds are not available for any reason once work has commenced.
InboxShuttle may adjust its fees at the end of the Initial Term with thirty days written notice to the Client.
The Client agrees to:
After the Initial Term, either Party may terminate this Agreement by providing 30 calendar days written notice via email. Work continues through the notice period and the final month's fee is due and payable in full.
If the Client terminates this Agreement before the end of the Initial Term, the Client is responsible for the full fees remaining in the Initial Term. These fees become immediately due and payable upon notice of early termination.
InboxShuttle may terminate this Agreement immediately if:
Either Party may terminate this Agreement for material breach if the breaching Party fails to cure the breach within 14 calendar days of receiving written notice.
Upon termination, InboxShuttle will provide the Client with all completed work product produced up to the termination date. Work product paid for in full is the Client's property. Work product for which payment is outstanding remains the property of InboxShuttle until payment is received.
All email copy, email designs, SMS copy, and campaign creative produced by InboxShuttle specifically for the Client and paid for in full become the sole property of the Client upon receipt of full payment.
InboxShuttle retains full ownership of its proprietary strategies, frameworks, segmentation logic, flow architecture, testing methodologies, SOPs, and operational processes. The Client may not share, reproduce, or sell InboxShuttle's methodology to any third party. This clause survives termination.
The Client grants InboxShuttle a limited, non-exclusive license to use the Client's brand assets solely for the purpose of delivering the Services. This license terminates upon the end of this Agreement.
InboxShuttle may reference the Client's brand name and results data in its own marketing materials with the Client's prior written approval.
If, after 90 calendar days of full execution of this Agreement, the Client has not experienced meaningful and measurable progress in email and SMS-attributed revenue, InboxShuttle will continue providing Services at no additional cost until that progress is achieved. This guarantee applies only when all Client obligations in Section 4 have been fulfilled throughout the engagement.
This guarantee does not constitute a guarantee of specific revenue figures. Email and SMS performance is influenced by factors outside InboxShuttle's control including product quality, pricing, customer service, website conversion rate, and market conditions.
InboxShuttle agrees to keep all Client business information strictly confidential including revenue figures, customer data, product strategies, marketing plans, and financial information. InboxShuttle will not share this information with any third party except as required to deliver the Services.
The Client agrees to keep all InboxShuttle processes, pricing structures, team information, internal systems, strategies, and methodologies confidential and will not share or disclose this information to any third party.
Confidentiality obligations survive termination of this Agreement for a period of two years from the termination date.
InboxShuttle's total liability to the Client for any claim arising under or related to this Agreement will not exceed the total fees paid by the Client in the three months immediately preceding the claim. InboxShuttle is not liable for any indirect, incidental, consequential, or punitive damages including lost profits, lost revenue, or loss of business opportunity.
InboxShuttle operates as an independent contractor. Nothing in this Agreement creates an employment relationship, partnership, joint venture, or agency relationship between the Parties.
During the term of this Agreement and for twelve months following its termination, the Client agrees not to directly solicit, recruit, or hire any InboxShuttle employee, contractor, or team member who was involved in delivering the Services, without prior written consent.
In the event of a dispute, the Parties agree to first attempt resolution through good faith negotiation for fourteen calendar days following written notice. If negotiation fails, the Parties agree to submit to binding arbitration under the rules of the American Arbitration Association in Florida. The prevailing Party is entitled to recover reasonable legal fees and costs.
Governing Law: The laws of the State of Florida.
Entire Agreement: This Agreement supersedes all prior negotiations, representations, and agreements.
Amendments: Any amendment must be made in writing and signed by both Parties.
Severability: If any provision is found unenforceable, the remaining provisions continue in full force.
Waiver: Failure to enforce any provision does not constitute a waiver of the right to enforce it in the future.
Notices: All notices must be delivered in writing via email and are effective upon confirmed receipt.
Force Majeure: Neither Party is liable for delays resulting from causes beyond their reasonable control.
Both parties must sign for this agreement to be legally binding. InboxShuttle has pre-authorized this agreement. Your signature below constitutes your acceptance of all terms above.
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Foundation Plan — $3,000.00 / month Secured by Stripe. Your card information is never stored by InboxShuttle.