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Retention
as good as
your brand.

Retention email and SMS for getting your customers to come back again and again.

Apply for a free audit

Everything from strategy to send. Done, not delegated back to you.

✓
✓
✓
✓
Strategy &
Planning
Strategy & Planning

We audit your data, flows, and ESP, then build a 90-day roadmap. Every send gets a reason and a number to hit.

Email &
SMS Design
Email & SMS Design

Email and SMS designed to match your brand and earn the click. Every design choice is deliberate, and backed by what your customers respond to.

Flows &
Automation
Flows & Automation

Welcome, abandoned cart, post-purchase, win-back, and more. Built once, optimized continuously, earning around the clock.

Campaign
Management
Campaign Management

A full send calendar, planned, written, designed, and scheduled for you. Your list hears from you at the right moment, every week.

VIP
Repeat
Lapsed
New
Segmentation
Segmentation

We segment by behavior, lifecycle stage, and value, so the right customer gets the right message instead of one blast for everyone.

Revenue
by flow, monthly
Reporting &
Analytics
Reporting & Analytics

One monthly report on what matters: flow and campaign revenue, repeat-purchase rate, and LTV. No vanity metrics.

Inbox placement
Monitored
List hygieneSender reputationPlacement
Deliverability
Deliverability

List hygiene, sender reputation, and placement monitoring, so the emails we build reach the inbox, not the spam folder.

A
B
Variant B wins
A/B
Testing
A/B Testing

Structured tests on subject lines, offers, timing, and design. Every cycle teaches us something, and performance keeps climbing.

The Shuttle System.

We connect your store and your ESP once, then read what your list is actually doing. Then the same four steps, every flight.

Make retention your biggest channel.

Every plan is the full program: strategy, segmentation, lifecycle flows, campaign calendar, creative, design, deliverability, and reporting. Month-to-month.

Not sure? A rough number is fine.
What email & SMS could add per year
$306,000 - $486,000

Core
$5,000 / month
+ one-time setup

The whole channel, run end to end.

  • 6 to 8 campaigns a month
  • Lifecycle flows: welcome, cart, browse, post-purchase
  • Segmentation and strategy from your own sales data
  • Every email designed in your brand, never a template
  • Deliverability watched every month
  • Nothing sends until you approve it
  • A monthly report on what actually earned
The repeat revenue your list is already worth today.
Scale
$12,500 / month
+ one-time setup

Full coverage and creative direction.

  • 16+ campaigns a month
  • Everything in Growth
  • Strategy reviewed weekly
  • Creative direction on every send
  • A running A/B testing program
  • Reporting by segment, not just channel totals
  • A direct line to both founders
Retention becomes your most predictable growth channel.

Questions?
We’ve got answers.

Tap any question for a straight answer, including whether we’re the right fit for your brand.

Apply for a free audit
InboxShuttle
InboxShuttle
Retention-first email & SMS
Hey, I’m InboxShuttle.
Ask me anything before you apply.
Are we a fit?
We work best with DTC brands doing around $150k a month or more. If you’re close to that rather than past it, apply anyway and we’ll tell you honestly whether the numbers are there yet.
The other half of the answer matters more: this is done for you. If you have someone in house who wants to write and design the emails themselves, a good tool will serve you better than we will.
How soon will I see results?
You’ll have your strategy memo and first campaign calendar in week one, and the first sends go out in week two. Your flows start earning the day they go live.
The honest part is that the compounding takes a few months, because retention revenue arrives across repeat orders rather than in one spike. That climb is also what keeps paying long after a discount would have worn off.
What’s included?
Strategy and segmentation built from your own sales data, every flow and campaign written and designed in your brand, deliverability monitored, and a monthly report on what actually earned.
Your only job is approving the work, and nothing goes out until you do. If something you need isn’t on that list, raise it on the audit call and we’ll tell you straight whether it’s in scope.
Who’ll work on my account?
A specialist designer works on every email, and both founders review your strategy and everything that goes out before it sends. You’ll meet both of them on the audit call.
You get the output of a full team with two people accountable by name. That is also why we keep the number of brands we run deliberately low.
What if it doesn’t work?
You leave at the end of any month. There’s no contract, no notice period, and nothing to cancel.
Everything we built stays in your ESP under your own login: the flows, the templates, the segments. That work keeps earning whether we’re involved or not.
After I apply?
One of the founders reads it personally, within one business day, and you’ll hear back either way.
If there’s real opportunity in your numbers, we’ll show you exactly where it is. If there isn’t, we’ll say so, and you keep the audit either way.

Tell us about your brand. We'll tell you if we can help.

Show us where retention stands today. If there's real opportunity in your numbers, we'll show you precisely where it lives.

For DTC brands doing $150k+ a month, on any major ESP or ready to move to one. We stay this selective so a founder can stay this involved.

  1. 1

    You apply

    Your brand, your stack, where retention stands.

  2. 2

    A founder reviews it

    Personally, within one business day.

  3. 3

    You get a real audit

    What's working, what isn't, and what to fix first.

Looking you up
Below $150k a month, the list is usually too small for this to pay for itself. If you’re near that threshold, apply and we’ll tell you either way.

One of the founders reviews your application within one business day, and you’ll hear back either way.

You already applied

A founder already has your application. No need to send another.

If it’s been more than a business day and you haven’t heard back, reach out at info@inboxshuttle.com.

Sending your application…

Received. A founder is reviewing it now.

You’ll hear back within one business day.